PVGREEN ev fast charger single phase home wallbox 7.4kw ev charger wallbox type2

FAQ

Q1: How can l put my order?

A1: You can order by yourself or contact our sales personnel who can provide you with a full quotation and understanding of your needs. We have an efficient sales team who will reply you in good time and who strive to give you the best service.

Q2: what can you order from us?

A2:EV charger,EV charging station,EV wallbox,EV cable,EV adapter,EV charger holder,etc.

Q3: What is your sample policy?

 A3:We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.Any needed please contact our sales team.

Q4. What is OEM service can you offer?

A4:Logo,Color,Cable, Plug, Connector,Packages, and anything others you want to customized, pls feel free to contact us.

Q5: What if my item arrives damaged, faulty or incorrect?

A5: On the unfortunate case that this happens, please contact us as soon as you receive the item. Please provide your name, order number and issue so that we can get it resolved quickly for you.

Q6: What power/kw to buy?

A6: First, you need to check the obc specifications of the electric car to match the charging station. Then check the power supply of the installation facility to see if you can install it. However, although our EV charging station are three phase and single phase compatible so even you buy a three phase charger, with only single phase power supply, it can be installed too.

Q7: How long does it take to fully charge a car?

A7: It’s the battery capacity divides the actual charging power. Take BMW i4 eDrive40 for example, the batter is 83.9kw.h, charge power is 11kw, so if you have three phase power, install a 11kw charging station, actually charge at 11kw per hour, then the time to charge should be 83.9/11=7.62 hours. But usually after charging to 90%, the charging will slower. And if charge at a 7kw charging station, it should be 83.9/7=12hours.

Q8: How do you make our business long-term and good relationship?

A8:We keep good quality and competitive price to ensure our customers benefit; and also we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.